Privacy Policy
Updated on February 18, 2025
As a data controller, Gloryway Puzzle Hub is fully aware of the importance of personal information to you (hereinafter referred to as "user"). We will protect your personal information and privacy security in accordance with the provisions of laws and regulations. We formulate this policy and specifically remind you: We hope that you will read and understand this privacy policy carefully before using our products and related services so that you can make appropriate choices.
The following will help you understand in detail how we collect, use, protect, store, disclose, share, transfer or otherwise process your personal information. We have used bold to remind you of the important terms and conditions regarding your personal information rights and interests. Please pay special attention.
一. What information we collect
二. How we may use your personal information
三.Cookies or similar technologies
四.Third-party services
五.How we share, transfer and publicly disclose your personal information
六. How we retain and protect your personal information
七. Privacy protection for minors
八.What rights do you have over your personal information
九.Special notices for other regions
十.How we will update this privacy policy
十一.Contact us
The main points of this policy are as follows:
一.What information we collect
1. Information you provide when using our products
1.1 Registration and login information
1.1.1 You can directly enter our game as a visitor to complete quick access.
1.1.2 When you choose to create an account to log in to our game, you can create an account as required and complete the relevant registration information. We may collect your relevant registration information.
1.1.3 You can also log in to our products through a third-party account (such as Facebook, Google, line, etc.). With your consent, we may obtain the public information of your account on the third-party platform (such as your avatar, nickname, account ID, etc.) for account binding, so that you can directly log in and use this product and related services.
1.2 Feedback Information
1.2.1 If you use the feedback function service, we will collect your problem description information, contact information (including but not limited to login account, email address, phone number, device ID, etc.), and information about your system language, APP version and other content and demand information you feedback. Such information is necessary information for the feedback function service, and we will provide you with a solution in a timely manner after verifying your identity information.
1.2.2 If you contact us directly through the contact information provided in this policy to provide feedback or make complaints, appeals, or inquire about related issues, in order to ensure the security of your account and system, you need to provide us with your account information so that we can verify your user identity. Such information is necessary information for identity verification in user feedback. During the feedback, complaint or consultation process, in order to help you solve the problem or record the solution and results of the relevant problem, you may need to provide us with the corresponding problem description information, proof material attachments, etc., so that we can better help you solve the problem you are asking and improve the quality of service.
2. Other information we collect when you use our products
2.1 Operation and security
In order to ensure the normal operation of the basic functions of the game, optimize product performance, and protect the security of your account, we may collect your relevant device information; for example, your device ID, device name, device type and version, system version, IP address, application ID, application interaction, Google Advertising ID (GAID/AAID) or other identifiers, network connection status, network access method and type, user operation behavior, etc.
Please note that if your Android system is below version 6.0, your [IMEI, IMSI, MAC address] may be collected, so please be sure to upgrade the system to version 6.0 or above, but we will not collect any of your information in advance. It is recommended that you upgrade your system version to better protect your privacy.
2.2 Information collected when applying for your relevant permissions
When you use or enable relevant functions or use services, we will collect and use relevant information as necessary to achieve the functions and services. Unless it is necessary information to achieve business functions or in accordance with laws and regulations, you can refuse to provide it without affecting other functions or services. We will explain the information to be collected in the privacy policy.
To ensure the implementation and safe and stable operation of product functions, we may apply for or use relevant permissions of the operating system:
2.2.1 In order to save some of your game data, pictures, and the need to upload pictures for the feedback function, we may apply for your external device storage permission (application access and write to APP external storage space);
2.2.2 In the process of using our services, in order not to increase your mobile traffic, we need to check your network connection status so as to remind you of the traffic. In this case, we need to apply for permission to allow applications to access network status information, allow applications to access Wi-Fi status information, and allow applications to access the Internet.
2.2.3 In order to provide you with richer advertising information, we need to apply for permission to allow applications to access advertising IDs, allow applications to receive advertising attribution information, allow applications to access advertising topic information, and allow applications to access Google Play service ads, and obtain your Google Advertising ID for advertising attribution and advertising analysis.
2.2.4 You need to apply to allow applications to use Google Play billing services to purchase in-app products or subscription services.
2.2.5 Apply for permission to allow applications to create foreground services to provide services for user programs.
2.2.6 Apply to allow applications to post notifications to remind or notify users.
2.2.7 Apply to allow applications to receive messages from Google Cloud Messaging services to receive real-time messages and notifications.
2.2.8 Apply to allow applications to control phone vibration to provide tactile feedback or remind users; apply to allow applications to keep the device awake to prevent the device from entering sleep mode.
2.2.9 Apply to allow applications to bind to the Google Play Store's Get Install Recommender service to understand the channels through which users download and install applications.
2.2.10 Apply for permission to allow applications to trigger boot broadcast permissions, which are used to automatically start and provide services to users when the device is turned on.
Tips on specific function permissions: If you need to turn off the function permissions enabled for the use of the above specific functions, most mobile devices will support your needs. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. You can also contact us for help.
Special reminder, separate device information is information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with other personal information, such non-personal information will be regarded as personal information during the combined use. Unless you have obtained your authorization or otherwise required by laws and regulations, we will anonymize and de-identify such personal information.
3. Other information we may collect
3.1 Information collected when you make a purchase in the game
When you make a purchase on the service, such as purchasing game props, removing ads in the game, automatically renewing subscriptions, etc. (subject to the information provided in the product), please understand that the payment service is provided by Google. We will only obtain the result verification information of your completed payment from the payment service provider (Google) and provide you with the corresponding payment products and services. If you want to know the specific rules for Google service providers to collect personal information, please refer to the Google privacy policy you have selected.
二. How we may use your personal information
When you use our products or services, we may collect and process your personal data for different purposes. To ensure the compliance of this behavior, we will explain in detail the reasons for collecting this information and how we use this information legitimately and in compliance with laws and regulations:
1. When we need to fulfill the contract/agreement we are about to reach or have reached with you, for example, in order to protect the security of your account and services, we may collect certain necessary information to verify your identity and provide you with corresponding services.
2. When it is necessary for our legitimate interests and/or the legitimate interests of third parties, and your interests and fundamental rights do not override these interests. For example, when we collect your device information, it is in our legitimate interests to ensure the security of our services, improve our services, and enforce our terms, conditions and policies.
3. When we need to comply with legal or regulatory obligations, for example, when we are legally obliged to provide your personal information to the authorities to comply with legitimate government or regulatory requirements.
4. When we obtain your explicit consent, we can process it for relevant purposes, for example, when we use your personal information to display advertisements to you in accordance with legal requirements.
5. Please note that all personal information you provide when using our products and/or services will continue to be authorized for us to use during your use of our products and/or services, unless you delete it or refuse us to collect it through system settings. When you cancel your account, we will stop using and delete or anonymize your personal information.
6. We will strictly abide by the provisions of laws and regulations and the agreement with you, and use the collected information in accordance with this Privacy Policy and User Agreement. We may analyze the operation of this product based on the frequency and situation of your use of the product, fault information, performance information, etc., to ensure the security of the service, and continuously optimize our products and improve the quality of our services.
7. When we want to use your personal information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will ask for your consent again in accordance with the requirements of laws, regulations and national standards in the form of confirming the agreement and confirming the copywriting in specific scenarios.
三. Cookies or similar technologies
Cookies are a neutral technology that allows website servers to store data on the client or read data from the client. To optimize your user experience, we may use Cookies or similar technologies, but we will not use the above technologies for any purpose other than the purposes described in this policy. Please understand that some services can only be achieved by using the above technologies. Most browsers provide users with the function of clearing browser cache data. If your device or related programs allow, you can perform corresponding data clearing operations in the settings function. If you clear it, because of these modifications, you may not be able to use services or corresponding functions that rely on cookies.
四. Third-party services
In order to ensure the safe and stable operation of the game and realize specific functions, we may access SDKs or other similar applications provided by third-party service providers (such as in the form of embedded code, plug-ins, H5) to cooperate with third parties to provide you with better customer service and user experience. We will make reasonable efforts to evaluate the legality, legitimacy and necessity of such third-party services to collect personal information, require the third party to take protective measures for your personal information, and strictly comply with relevant laws, regulations and regulatory requirements.
You can learn about the specific situation of the third-party services we have accessed through the "Third-Party Service Catalog".
"Third-Party Service Catalog"
SDK | Information Collected | Channel | Privacy Policy | Owner Organization & Website |
Bugly Error Report | Device Information | Applicable for Google Play market | https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 | Tencent Technology (Shenzhen) Limited |
Access to network connections that may generate GPRS traffic | ||||
Appsflyer Statistics | Device Information | Applicable for Google Play market | APPSFLYER LTD | |
Get Application List | ||||
Access to network connections that may generate GPRS traffic | ||||
Firebase Remote Configuration SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Firebase Remote Push SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Firebase In-Message Push SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Onesignal Push SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Admob AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Facebook AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Unity AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Applovin AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Vungle AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Ironsource AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Inmobi AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Fyber AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Tapjoy AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Chatboost AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
TTAd AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
myTarget AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
hybid AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
maioAD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
mintegral AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Amazon AD SDK | Device Information | Applicable for Google Play market | https://ams.amazon.com/webpublisher/uam/docs/aps-mobile/privacy | |
Access to network connections that may generate GPRS traffic | ||||
Bidmachine AD SDK | Device Information | Applicable for Google Play market | https://docs.bidmachine.io/docs/app-privacy-details-on-the-google-play | |
Access to network connections that may generate GPRS traffic | ||||
Fb AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Line AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Pubmatic AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Smaato AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Yandex AD SDK | Device Information | Applicable for Google Play market | GDPR. Integration (yandex.ru) | |
Access to network connections that may generate GPRS traffic | ||||
Google Payment SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Device Information | Applicable for Google Play market | |||
Access to network connections that may generate GPRS traffic | ||||
Device Information | Applicable for Google Play market | |||
Access to network connections that may generate GPRS traffic | ||||
Pangle AD SDK | Device Information | Applicable for Google Play market | i18n-pglstatp.comhttps://www.pangle.cn/pangle.io | |
Access to network connections that may generate GPRS traffic | ||||
/ | Applicable for Google Play market | |||
Mobvista AD SDK | Device Information | Applicable for Google Play market | rayjump.comhttps://www.mobvista.com/cn/ | |
Access to network connections that may generate GPRS traffic | ||||
Google Official SDK (com.google.android.gms:play-services-ads-identifier) | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
UMP SDK (com.google.android.ump:user-messaging-platform) | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Device Information | Applicable for Google Play market | |||
Access to network connections that may generate GPRS traffic |
The above third-party services are operated by the relevant third parties. Your use of the third-party service (including any information you provide to the third party) is subject to the third party's own terms of service and personal information protection rules (not this policy), and you need to read its terms carefully. This policy only applies to the personal information we collect, and does not apply to any services provided by any third party or the third party's information use rules. If you find that these third-party services are at risk, it is recommended that you terminate the relevant operations to protect your legal rights and interests and contact us in time.
五. How we share, transfer and publicly disclose your personal information
You have the right to know whether your personal information is shared or sold. Except for the circumstances specified in this Privacy Policy and the User Agreement, we will not actively share, transfer or disclose your personal information to a third party. If there are other circumstances of sharing, transferring or disclosing your personal information or you ask us to share, transfer or disclose your personal information to a third party other than us, we will directly confirm with you and obtain your explicit consent. We will not sell the information you provide to us and the information we collect from you to any other company for their use at will, and will strictly abide by relevant laws and regulations and keep the above information confidential.
We will only share your de-identified and anonymized personal information for legitimate, proper, necessary, specific and clear purposes. According to laws and regulations, sharing, transferring and disclosing personal information that has been de-identified and ensured that the data recipient cannot restore and re-identify the information subject does not constitute external sharing, transfer and public disclosure of personal information, and the preservation and processing of such data will not require additional notification to you and your consent.
六. How we retain and protect your personal information
1. Storage of personal information
Unless otherwise provided by laws, regulations or regulatory authorities, we will not retain personal information collected, received and processed for the purposes described in this policy for longer than necessary. To ensure that your personal information is protected in accordance with the law, your information collected by us will be stored in accordance with the relevant laws and regulations on privacy data protection in the relevant countries. To the extent not prohibited by local laws and regulations, we may also store the collected personal information in countries or regions other than the country or region where our business is located.
If we terminate our services or operations, we will promptly stop continuing to collect your personal information, and will comply with relevant laws and regulations to notify you in advance, and delete or anonymize your personal information after the termination of services or operations, except as otherwise provided by laws, regulations or regulatory authorities.
2. Information security protection
We have adopted security measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, used, or modified without authorization, and to avoid data damage or loss.
Your information security is very important to us. We will use reasonable security measures to ensure that your personal information is not lost, leaked, destroyed, or abused. For example, we will use encryption technology (such as SSL), anonymization, and other means to protect your personal information. However, please understand that no Internet transmission method or electronic storage method is 100% safe and reliable, and we cannot guarantee its absolute security. We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide a variety of security features to assist you in protecting your personal information security.
七. Privacy protection of minors
We recommend that: Any minor participating in online activities should obtain the consent of their parents or other guardians (hereinafter referred to as "guardians") in advance. We will protect the relevant information of minors in accordance with the relevant laws and regulations of the country.
Based on relevant policy requirements and legal provisions, in order to provide you with advertising services that are more in line with your interests, we will verify your age through pop-up prompts; but please be aware that we will only obtain verification information on whether you are a child user, and we will not use this information for any other purpose, nor will we use it in combination with other personal information.
We will not intentionally collect or solicit personal data about any minor, or intentionally allow such people to directly use our services. If you are a minor, please do not send us any personal data about you; if we learn that we have collected personal data about minors, or you think we may have data from or about minors, please contact us in time and we will delete the data as soon as possible.
Please note that different countries have different definitions of minors. In order to ensure greater safety and protection of minors' information, we limit the age of minors to under 13 years old (including 13 years old) or the age of minors restricted by relevant national regulations in accordance with the laws and regulations of relevant countries, and strictly abide by relevant laws and regulations, and protect the privacy and security of minors through reasonable and necessary measures. If you have any questions, please contact us in time.
八. What rights do you have over your personal information?
Subject to any limitations and exceptions under applicable laws, you have the right to request access to your personal data and exercise the following rights, and we will comply with applicable laws and comply with your requests. Please contact us using the contact information we provide, and we will verify your relevant identity information and perform reasonable operations after clarifying your specific needs.
1. Your rights
lRight to informed access: You have the right to access or inquire about certain of your personal information, ask us how we use this information and whether we disclose, share or sell your personal information to third parties, but please understand that we may only provide you with the information we retain in accordance with relevant laws and regulations.
lRight to correction: If you believe that your personal information processed by us is incorrect or there are other areas that need to be modified, you have the right to correct or update this personal information to ensure that your information is timely and accurate.
lRight to deletion: You have the right to request the deletion of your personal information, and we will delete your personal information after verifying your identity and clarifying your needs. Please be aware that if you choose to delete this information, some functions that require such information may no longer be available. If the relevant data protection laws provide that we have a legitimate reason to retain your personal information, we may retain your personal information, but please rest assured that if this is the case, we will inform you in advance.
lRight to restrict processing: In some cases, you have the right to ask us to stop processing the personal information we hold about you (except for storage purposes). However, if there is a legitimate reason according to the relevant requirements of the data protection law, we may use this information again.
lRight to data portability: You have the right to obtain a copy of your personal information collected and processed by us based on your consent or a contract signed by both parties and receive it in a structured, commonly used, machine-readable format. You also have the right to require us to transfer the above information to a third party within a reasonable scope. If the exercise of this right may infringe the rights and freedoms of others, we will not support you in exercising this right.
lRight to object: You have the right to request to refuse to process your personal information, and you can inform us through the contact information in this policy.
lRight to withdraw consent: You can contact us to withdraw your authorization consent you previously provided to us. However, please be aware that if you withdraw your authorization consent, you will no longer be able to use certain service functions.
lRight to complain/appeal: You have the right to complain to the relevant data regulator, but if you are dissatisfied with our handling of your personal information, we recommend that you contact us first so that we can deal with your problem quickly.
2. Account cancellation
If you want to cancel your account and delete the information related to the account, you can contact us directly through the contact information we provide. Please note that once the account is cancelled, it cannot be restored, so please operate with caution. After you cancel your account, we will stop providing services to you and delete your personal information or anonymize it in accordance with the requirements of applicable laws, unless otherwise provided by laws and regulations.
九. Special Notices for Other Regions
lSpecial Notice for California Residents (Applicable to the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) (“CCPA”)
If you are a California resident, your personal information is protected by the relevant provisions of the CCPA, and your “personal information” and “sensitive personal information” have the meanings given in the CCPA, and do not include information outside the scope of the CCPA.
1. Collection and Disclosure of Personal Information
We fully protect your right to know whether your personal information is shared with a third party or sold.
In the past 12 months, the purpose, method, and scope of our collection and use of your personal information can be found in the first part of this policy, “What Personal Information We Collect” and the second part, “How We May Use Your Personal Information”. We have not shared, sold, or disclosed your personal information to any third party.
In the past 12 months, we have not sold or shared the personal information of California residents under the definitions of “sale” and “sharing” in the CCPA, and we have not sold or shared any personal information of users under the age of 16.
2. Collection and use of sensitive personal information
In the past 12 months, we have not collected your sensitive personal information. We will not use sensitive personal information for any purpose other than to provide reasonably expected services to ordinary consumers who request services.
3. Retention of personal information
In accordance with the provisions of CCPA, we will retain information for a reasonable and necessary period to ensure the purposes set forth in this policy, including but not limited to fulfilling our legal obligations, managing internal records, enforcing our terms and resolving possible disputes. We will not extend the retention period of information without reason unless there are additional restrictions or authorizations under relevant laws.
4. Privacy rights related to personal information under CCPA
If you are a California resident and the CCPA does not recognize exceptions applicable to you or your personal information, you have the following rights:
4.1 Right to request information disclosure: You may request us to disclose to you, free of charge, relevant information about you within 12 months before your request, specifically covering:
The categories of personal information we collected about you;
The categories of sources from which personal information was collected;
The purpose of collecting your personal information;
The categories of third parties to whom we disclosed your personal information, the categories of personal information disclosed (if applicable), and the purpose of disclosing your personal information; and
The specific personal information we collected about you.
4.2 Right to request deletion of information: You have the right to request us to delete personal information collected from you, unless CCPA recognizes an exception;
4.3 Right to request correction of information: You have the right to request us to correct inaccurate personal information about you that we store;
4.4 Right to be free from discrimination: When you exercise the rights granted by CCPA, you are free from unlawful discrimination caused by the exercise of your rights, such as providing different levels or quality of services, or refusing to provide you with goods or services;
4.5 Right to restrict the use of sensitive information: In some cases, you have the right to restrict the use of any sensitive category of personal information. But in fact, we will not collect or attempt to obtain sensitive categories of personal information;
4.6 Right to choose automatic decision-making: In some cases, you have the right to choose not to use automatic decision-making related to your personal information.
4.7 Right to choose not to "sell" or "share" your personal information
If there is a situation of "sharing" or "selling" your personal information, you have the right to choose to prevent us from doing so. If you choose to refuse to share or sell your personal data, you can contact us to exercise your rights.
As a California resident covered by CCPA, you can contact us through the contact information described in this policy to exercise your rights to other data (if any). Please note that to protect your privacy and security, we may take identity verification measures before processing your request, and we may deny your request if the identity verification fails.
5. Authorized Agent
In addition, CCPA gives you the option to exercise these rights yourself or designate an authorized agent to make a request on your behalf. To ensure the validity of your request, you must provide a formal written authorization to the authorized agent. We reserve the right to require the agent to verify their identity and confirm the authenticity of your authorization directly to you to ensure the security and legality of the entire process. In accordance with CCPA, we will complete all relevant operations within 45 days of receiving and verifying your request. If there are special reasons for extending the processing time, we will extend it by 45 days and explain the reason for the delay to you in detail.
lSpecial Notice for Residents of Virginia (Virginia Consumer Data Protection Act (“VCDPA”))
If you are a resident of Virginia, your “personal data” and “sensitive personal data” have the meaning given in the VCDPA, and do not include information outside the scope of the VCDPA. The following are your rights under the VCDPA:
1. If you are a resident of Virginia and the law does not recognize exceptions that apply to you or your personal data, you have the right to:
1.1 Request us to disclose to you the personal data we collect, use or disclose and information about our data practices.
1.2 Request us to delete personal data collected from you, unless the law recognizes an exception;
1.3 Request us to correct inaccurate personal data we store about you;
1.4 When you exercise your rights in accordance with the law, you will be free from unlawful discrimination due to the exercise of your rights, including providing a different level or quality of service, or refusing to provide you with goods or services.
If you are a resident of Virginia and the VCDPA applies, you can contact us through the contact information in this policy to exercise the above rights. Please rest assured that we will not collect your sensitive personal information.
2. Complaints and Appeals
If you would like to appeal a decision regarding your request to exercise any of your rights under the VCDPA, you may contact us.
lSpecial Notice for Residents of the European Economic Area, Switzerland, and the United Kingdom
If you are a resident of the European Economic Area, Switzerland, or the United Kingdom, the GDPR will apply to your personal information.
1. Access to Personal Information
You have the right to access or inquire about certain of your personal information, ask us how we use it, and whether we will disclose, share, or sell your personal information to third parties, but please understand that we may only provide you with the information we retain in accordance with relevant laws and regulations.
2. Correction of Personal Information
If you believe that the personal information we process about you is incorrect or needs to be modified, you have the right to correct or update the personal information to ensure that your information is timely and accurate.
3. Restriction of Processing of Personal Information
You have the right to request that we anonymize or de-identify your non-essential personal information, or process data that does not comply with the "GDPR". Please contact us through the contact information we provide.
4. Portability of Personal Information
You have the right to request that we transfer your relevant personal information and data to a third party, subject to confidentiality and further provisions of the GDPR.
5. Objection to processing personal information
You can inform us of your objection to our processing of your personal information through the contact information provided at the end of this policy. This is your right to object to our processing of your personal information.
6. Withdrawal of consent to personal information
You can contact us to withdraw your authorization consent that you previously provided to us. However, please be aware that if you withdraw your authorization consent, you will no longer be able to use certain service features.
7. Feedback and complaints
You have the right to object to our processing of personal data, including marketing purposes based on analysis and/or automatic decision-making. To the extent permitted by the GDPR, we may continue to process your information despite your objection. You can also inform us of your questions, comments or complaints using the contact information provided to us.
8. Transfer of personal information outside the EU
If we transfer personal information outside the EU, we will use technical and physical safeguards to protect your personal information and strictly comply with the requirements of relevant EU laws and regulations. If you have any questions about the personal information transfer mechanism related to your personal information, please contact us.
We will only collect, use or store your personal information in the following circumstances:
8.1 Information you voluntarily provide to us.
8.2 In order to provide you with the services you requested.
8.3 Protect the vital interests of you or others.
9.Delete personal information
If you are a resident of the above countries/regions, you can contact us in accordance with the contact information in this Privacy Policy regarding our collection and use of your user information, and provide sufficient information to enable us to find the content or information to be deleted. However, if we have a legitimate reason to retain your personal information, such as to prevent fraud, we do not need to delete your personal information.
Please note that in some cases, the law prohibits us from performing the actions you request, including
9.1 When we cannot confirm your identity;
9.2 When the request is considered excessive;
9.3 Doing so will adversely affect the rights or freedoms of others.
lSpecial notice for residents of Brazil (regions where LGPD applies)
If you are a resident of Brazil, your personal information is subject to the provisions of LGPD.
1. Access to personal information
You have the right to access or inquire about certain of your personal information, ask us how we use this information and which third parties to disclose or share your personal information with, but please understand that we may only provide you with the information we retain in accordance with relevant laws and regulations.
2. Correction of personal information
If you believe that the personal information we process about you is incorrect or needs to be modified, you have the right to correct or update the personal information to ensure that your information is timely and accurate.
3. Deletion of personal information
You have the right to request the deletion of your personal information. We will delete your personal information after verifying your identity and clarifying your needs. Please be aware that if you choose to delete this information, some functions that require such information may no longer be available. If the relevant data protection law prohibits the deletion of this information in some cases, we will continue to retain it.
4. Restriction of processing of personal information
In some cases, you have the right to ask us to stop processing the personal information we hold about you (except for storage purposes). However, if there is a legitimate reason in accordance with the relevant requirements of the data protection law, we may use this information again.
5. Portable personal information
You have the right to obtain a copy of your personal information collected and processed by us based on your consent or a contract signed by both parties and receive it in a structured, commonly used, machine-readable format. You also have the right to request that we transfer the above information to a third party within a reasonable scope. If the exercise of this right may infringe the rights and freedoms of others, we will not support you in exercising this right.
6. Objection to processing of personal information
You can inform us of your objection to our processing of your personal information through the contact information provided at the end of this policy. This is your right to object to our processing of your personal information.
7. Withdrawal of consent
When we use your personal information based on your consent, you can withdraw your previous consent to the collection, use and disclosure of your personal information within the scope of the contractual agreement and legal provisions. To withdraw such consent, you can contact us through this policy. However, please note that this may affect our provision of services to you.
8. Protection of minors
If you have not reached the legal age of majority (under 18 years old), you must obtain the explicit permission of your parents or legal guardians before using this service to ensure that they have read and agreed to the terms of this policy. We promise that we will not intentionally collect any information from minors without the necessary consent. If you suspect that we may hold personal information of minors without the above consent, please contact us immediately and we will immediately verify and delete such personal information.
9. Information transfer
By clicking to agree to this privacy policy, you consent to our collection, use and processing of your personal information within the scope of this policy, including disclosure to third parties and transfer outside Brazil when necessary.
十. How We Will Update This Privacy Policy
In order to provide you with better services, we may modify the terms of this Policy in a timely manner according to the updates of product-related services and the relevant requirements of laws and regulations, and such modifications shall constitute part of this Policy. When we update the Privacy Policy, we will update the "Update Date" at the top of this Policy and publish the new Privacy Policy. Your continued access or use of the Platform after the updated policy date shall constitute your acceptance of the updated Privacy Policy. If you do not agree to the updated policy, please stop accessing or using the Platform immediately. Please note that if we need to adapt the policy to legal requirements, the new policy will take effect immediately or as required.
十一. Contact Us
We are committed to protecting your personal information in accordance with this Policy. If you have any questions or complaints about this Policy or related matters, or if you have any questions, comments or suggestions about the privacy measures described in this Policy or matters related to your information, please contact our Data Protection Officer, Gloryway Puzzle Hub, by sending an email to techhelp@gloryway.games.
In general, we will respond within 15 working days after receiving your questions, comments, applications or suggestions and verifying your user identity.